Many of our applications generate logs to help us fix problems. If the application generates a log, it can be accessed via the Help > Troubleshooting menu. Please include a log with your report if it is available.
Please paste any error messages or log files into the box below:
General description of the problem (including steps to reproduce if possible): *
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If you are posting an installer bug, please include the installer log by going to Window > Installer Log.
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